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Terms & Conditions

Black Creek Maple Terms & Conditions

Effective Date: November 26, 2024

These terms and conditions govern your use of our website and your interactions with our products and services. By visiting our website or making a purchase, you agree to the following terms.

1. Use of Website

Black Creek Maple welcomes users of all ages to explore and interact with our website. However, if you are under the age of 18, you must have parental or guardian consent to interact with the website, including making purchases.

All purchases must be authorized by the individual whose payment information is used. By placing an order, you confirm that you have the legal right to use the payment method provided.

All content on this website, including images, text, and branding, is the property of Black Creek Maple and may not be copied, distributed, or reproduced without explicit written permission.

2. Ordering and Payment

  • Orders are confirmed upon receipt of payment.
  • All prices are listed in USD and are subject to change without notice.
  • Payments are securely processed through third-party providers; Black Creek Maple does not store payment details.

3. Shipping and Delivery

Orders are shipped within 2-3 business days after an order has been placed. Delivery times may vary based on the shipping method selected and the destination.

Black Creek Maple is not responsible for delays caused by the shipping carrier or circumstances beyond our control, such as weather or customs processing.

If your order is lost or significantly delayed, please contact us at info@blackcreekmaple.com or call 802-644-6597, and we will work with the carrier to resolve the issue.

4. Refund Policy

Due to the perishable nature of our products, we do not offer refunds. However, if your order arrives damaged, please contact us at info@blackcreekmaple.com or call 802-644-6597 within 7 days of delivery. Provide proof of damage (e.g., photos), and we will issue a refund for the damaged products.

5. Limitation of Liability

Black Creek Maple is not liable for:

  • Incorrect use of our products
  • Losses resulting from delayed shipments
  • Errors on the website, including pricing inaccuracies

6. Governing Law

These terms are governed by the laws of the State of Vermont.

7. Contact Us

If you have any questions or concerns, contact us:

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